Account and Subscription

Billing amount and frequency
Subscriptions are paid annually in advance. The subscription is based on the number of Energy Managers/ eBoxes and sensors connected. You can easily purchas...
Thu, 4 Feb, 2016 at 11:48 PM
Cancelling your subscription
If you no longer want to use Jetlun services, you can cancel your Jetlun subscription at any time by contacting a Jetlun agent. However, no refunds or credi...
Thu, 4 Feb, 2016 at 11:49 PM
Reducing the number of device license
In order to reduce the number of device license, allow for your current subscription to expire. Only after your subscription has expired can you reduce the ...
Thu, 4 Feb, 2016 at 11:54 PM
Cancellation and your data
Once your terminate your subscription, any data in your account will be permanently deleted. There is no undo. Make sure you export your data before cancell...
Thu, 4 Feb, 2016 at 11:56 PM
Credit Card Processing
Jetlun uses Stripe to process all online payments. Jetlun servers do not store any credit card information. Stripe has been audited by a PCI-certified audit...
Fri, 5 Feb, 2016 at 12:03 AM