The standard data retention policy at Jetlun is three (3) years. We will purge any and all data that is beyond the standard three (3) year retention period.
Below is a summary of how we manage different data types for sensors:
1. Hourly and Daily data is retained on our servers for the entire three (3) year retention period.
2. Minute data is retained on our servers for up to one (1) year and the rest is archived during the retention period.
3. Second data is retained on our servers for up to six (6) months and the rest is archived during the retention period.
Should you require access to any minute or second data that has been archived, contact a Jetlun representative to assist you with the archived access.
Please note that when an account is expired and is terminated, Jetlun will purge any and all data on our servers within 30 days. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.